Frequently asked qustions
Q: Are your courses SCORM compliant?
Yes, our courses can be delivered as SCORM compliant if you would like them to run from your own e-learning management system.
Q: We have many staff who do not have access to the internet what can you provide for them?
Many clients order hard copy workbook versions of our e-learning to supplement our courses. However, we have also developed interactive courses designed specifically for facilitated groups.
Q: How do we know people will use the e-learning if we install it?
Marshall ACM have a tried and tested methodology for ensuring you get excellent usage from our programmes.
Q: Can we talk to your clients?
Yes, if you would like to talk to an existing client please contact us and we will put you in touch with an existing client who closely matches your own sector and requirements.
Q: Can we customise our course?
Yes, every course is re-branded for clients and we also look to their policies throughout our course as part of our usual service. We can customise courses extensively, if required and because we have our own development team we can do this very cost-effectively.
Q: What type of reports can your e-learning provide?
Our learning management system can produce reports which show you how results contrast between departments. It also allows you to see which individuals have completed the course and their results at the end of course assessment.
Q: Will a dedicated member of staff be needed to look after the e-learning?
Absolutely not, our e-learning is very easy to implement and has been designed to support a member of staff who has many other duties on top of managing our e-learning.
Q: Do you keep your courses updated with the latest legislation?
This is one of the main undertakings for Marshall ACM as we guarantee that our clients can rely on us to keep all our work updated. We have a process in place for alerting clients to updates on content and clients can in turn approve and edit updates, keeping their programme topical and relevant.
Q: We have a very basic IT infrastructure; will your e-learning work for us?
We have courses that can work on dial up internet if required and for many organisations, our diversity course has been the first time they have used e-learning.